Welcome: Silanda Biotech Co., Ltd.
info@silandabiotech.com +86 185 6373 9849

FAQs

Frequently Asked Questions


Q1.: Do you offer OEM service?

A1.: Sure. Silanda Biotech offer flexible OEM or private label services on HA dermal fillers, PDO threads, PCL threads, Mesotherapy solutions, Fat dissolving solutions, Glutathione for injections, Oral or diatery supplements, which is tailored to your specific customized requirements. From formulation to packaging design, our expert team will work closely with you to bring your unique vision to life, ensuring high-quality products that meet market demands.

 

Q2.: Are the mesothearpy products of the company orginal?

A2.: Yes, we have our own company brand, such as BoniWell, BellaViso, as well as the brand -- Dermabelle Lift for the lifting threads, Elfriede for PUM pigments. We directly cooperate with the manufacturers, transport and store them in the whole chain, and have mature supply chain to ensure that products are anthentic and of good quality. It is ok for you to buy the products with our own company brands.

 

Q3.: What is the MOQ?

A3.: We welcome the customers to order a small number of samples for quality test. MOQ is different according to different products. MOQ of most products are 1 package.


Q4.: Is the product safe to use?

A4.: Our products have passed the certification of ISO and can be safely used and sold. Under the guidance of professionals, they are safe and can be naturally decomposed over time without residue.

 

Q5.: What is your shipping term?

A5.: EMS, FEDEX, DHL, TNT, UPS, by Sea or Air are all available.

 

Q6.: What is your payment term?

A6.: Normally, the payment term is 30% deposit by T/T, 70% balance to be paid off before making the shipment. 

For the sample orders in stock, 100% payment needed by Paypal, , West Union, T/T Bank transfer.

 

Q7.: What about the normal lead time?

A7.: It is around 25-30 days after receiving the deposit. 

For the sample orders in stock, if no special package request, usually, the shipment will be arranged within 3 workdays.


Q8.: How to receive a quotation in the shortest time?

A8.: When you send us an enquiry, please kindly make sure all the details, such as Interested products, Quantity, Personal Use or for Business, Package Request, Target Market. The more information you offered, the sooner the correct quotation provided by us.

 

Before Accurate Quotation, Welcome To Share Feedback About Below Blank Details.

(1). Order Quantity:
(2). Interested Product:
(3). Usages: personal use or for business?
(4). Package Request:

 

 




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CONTACT US

Contact: Daisy Tan

Phone: +86 185 6373 9849

E-mail: info@silandabiotech.com

Whatsapp:+86 185 6373 9849

Add: No.255, Jinshi Road, Lixia District, Jinan, Shandong, China